FAQ's | RP Peptides

What are peptides?

Peptides are short chains of amino acids, which are the building blocks of proteins. They play important roles in various biological processes, including cell signaling, immune responses, and tissue repair.
Are your peptides intended for human consumption?

No. The peptides sold on RPPeptides are for research purposes only and are not intended for human consumption. They should only be used in controlled laboratory settings by qualified professionals.
How do I place an order?

To place an order, simply browse our product catalog, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping and payment details.
What payment methods do you accept?

We offer a variety of secure payment options, including: Credit/Debit Cards (Visa, Mastercard, etc.) PayPal Bank Transfer Cryptocurrency (such as Bitcoin, Ethereum, etc.) If you have any questions regarding our payment methods, feel free to contact us on WhatsApp at +44 7443 894309.
Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping rates and times vary depending on your location and will be calculated at checkout.
How long will it take to receive my order?

We typically process orders within 24 hours. Shipping times will vary depending on your location. You will receive an email with tracking information once your order has been dispatched.
What should I do if my product arrives damaged or faulty?

If your product arrives damaged, broken, or faulty, please contact us within 3 days of receiving it. Send an email to support@rppeptides@proton.me with your order number and photos of the damaged product, and we will send you a replacement at no additional cost.
Can I return or get a refund for my order?

Due to the perishable nature of our products, we do not accept returns or offer refunds. However, if you receive a damaged or faulty product, we will provide a free replacement. Please refer to our Refund Policy for more details.
Is my personal information safe on your website?

Yes, we take your privacy seriously. All transactions are encrypted, and we do not store your payment information. For more information, please read our Privacy Policy.
How can I contact customer support?

If you have any questions or concerns, feel free to contact us via email at support@rppeptides@proton.me or WhatsApp at +44 7443 894309. Our team will respond as soon as possible to assist you.